The service desk is available to all customers during our regular office hours, Monday to Friday, from 7.30h to 17.30h. Depending on the SLA (Service Level Agreement) agreed, the service desk can also be contacted outside the standard office hours. You can contact us in the following ways:
Our technical staff is capable to look and solve your problem remotely. This makes solving problems or giving instructions often easier and can save a considerable amount of time. We can only monitor your problem at the moment you consent. Always contact our service desk before clicking on the link below.