WORKING HOURS: Mon. – Fri. 7.30 – 17.30        |  Mauritslaan 77A, 6161HS Geleen        |  CONTACT: +31 (0)43 365 92 44
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Service desk

The service desk is available to all customers during our regular office hours, Monday to Friday, from 7.30h to 17.30h. Depending on the terminated SLA (Service Level Agreement), the service desk can also be contacted outside the standard office hours.

You can contact us in the following ways:

By phone
You can call us on +31 (0)43 365 92 44.

 By e-mail
You can reach the servicedesk by mail on

 Remote support

Our technical staff have the opportunity to watch with you and operate your computer remotely. This makes solving problems or giving instructions often easier and can save a considerable amount of time.

We can only take a look at the moment you consent. Always contact our service desk before clicking on the link below. The fields are only available in English so that our foreign customers can also be employed.

 Via internet
Regular customers can request a login for our customer portal.
Through the customer portal, you can follow the progress of your notifications and submit new notifications.

The portal can be found on

For urgent notifications and / or questions, we advise you to contact the service desk by phone!