WORKING HOURS: Mon. – Fri. 7.30 – 17.30        |  Mauritslaan 77A, 6161HS Geleen        |  CONTACT: +31 (0)43 365 92 44
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The service desk is available to all customers during our regular office hours, Monday to Friday, from 7.30h to 17.30h. Depending on the SLA (Service Level Agreement) agreed, the service desk can also be contacted outside the standard office hours. You can contact us in the following ways:

By phone

You can call us on +31 (0)43 365 92 44.

By e-mail

You can reach the servicedesk by mail on

Secure file transfer

Do you want to send text and files to us via a secure (encrypted) method?

Remote support

Our technical staff is capable to look and solve your problem remotely. This makes solving problems or giving instructions often easier and can save a considerable amount of time.

We can only monitor your problem at the moment you consent. Always contact our service desk before clicking on the link below.


Regular customers can request a login for our customer portal.
Through the customer portal, you can follow the progress of your notifications and submit new notifications.

The portal can be found on

For urgent notifications and / or questions, we advise you to contact the service desk by phone!